GAS Management’s perspective on the importance of customer service

GAS management believes that assuring the very highest level of service is what differentiates our company from our competition. We only hire people who already have a firm understanding that happy customers are the lifeblood of our business - without them there is no company – there is no job!! We provide all of our associates, not just those in frequent contact with customers, with the environment, tools and training needed to execute every customer commitment as if it means the difference between the success and failure of our business. We don't hide from problems. We look at the chance to solve a customer problem, no matter who caused it, as an opportunity to differentiate ourselves from our competitors. Our problem escalation process reaches the very top of the company within hours of the first call. Any customer can reach us anytime on our mobile and direct line phone numbers as well as through our email address. If we don't provide this very minimum level of response - we don't deserve our customers' business 

Charles S. Strauch - Chairman

George J. Harris - President and CEO

David Hutchinson - Executive VP - COO