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Deployment
Services
Project Management – Every Information Technology project,
no matter what size, benefits from Project Management. Our team will partner
with the customer and all project participants to insure planning, coordination
and successful execution of the plan. As projects grow in scope or complexity project
management becomes exponentially more important – such as large design efforts
or national roll-outs. GA Services has years of experience in project planning
and management. We can provide overall project management or provide a project
manager for a subset of the total work effort which coordinates with the
customer’s project manager or project steering committee. Our project managers
are capable of putting together a complete project plan with the most important
element being the Statement of Work (SOW). We have seasoned professionals capable
of planning, documenting, tracking and reporting on customer defined projects. Key
success factors for any project are resource tracking and communications. The
GAS PM maintains oversight of project execution and stays in communication with
field resources, GAS support team, other project participants and the
Customer’s project team. The GAS PM can work as part of the client project
management team or assume total responsibility for the project. The GAS
infrastructure – including the 24 x 7 call center and the telephone technical
support team, is a proven, knowledgeable, experienced resource available to the
project manger to assure that each site stays on schedule and under budget.
Pre-Installation Services – A site survey is necessary to review the location and determine work
required to prepare the sites for installation. A Site Survey Report is then
presented to the customer. For example, it specifies coverage
requirements and access point locations for wireless systems, cabling needs,
power needs, physical installation requirements and limitations such as ceiling
heights for digital signage. A variety of site
preparation steps are also required in advance of the product and install crew
arriving in order to ensure sites are fully ready for a successful
installation. A partial list of these services include:
- Cabling – Installation of Ethernet, coaxial and fiber
optic cable as well as standard electrical wiring.
- Power conditioning/UPS units, electrical (AC)
installation.
- Wiring closet work, rack installation, cable routing and
finishing.
- Determine network connection, assurance of network access,
installation of hubs, routers and switches.
- Cable testing and documentation.
Installation Services – GA Services has developed a
high quality, competitive on-site installation model – tested in countless nationwide
deployments. This includes Kiosks, Digital Signage, POS Terminals, Card
Readers, Work Stations, Wireless Systems, Phone Systems, Servers – to name only
a few. There is no location in the US that GAS cannot serve. We also have
installation resources in Canada. The GAS on-site installation resources are
widely diverse in the technology knowledge base with a wide variety of
certifications, are capable of installing any technology based device - no
matter how complex and, most important, are experienced in adapting to
unscheduled events.
Post-Installation Wrap Up – Every deployment project
requires detailed follow up to assure that the project was completed as
specified in the SOW. This involves the preparation of custom reports to the
satisfaction of the customer. The GAS project manager and sales manager are the
key GAS professionals responsible for this phase of the project.
Technology Refresh and Device Upgrade – Installation
of new technology is an important dimension of our business but there is already
a huge installed base of technology systems and devices in remote sites. Many
deployment projects therefore require ‘refresh’ of the existing installed
systems or upgrade of already deployed devices. GA Services’ existing customer
base is solid testimony of our overall knowledge and experience in this growing
arena of information technology deployment.
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